General contractual provisions / authority agreement General Terms and Conditions (GTC)

1. Beginning and end of the agreement

The vehicle rental contract lasts from the time the vehicle is taken over until the contractually agreed time of returning the vehicle.

2. Pickup of the vehicle

The lessor (hereinafter referred to as the “garage”) will hand over the vehicle with a full tank, clean, checked, without defects and with the necessary documents. Depending on the chosen payment method (online payment via the payment portal on the website or cash payment upon personal collection of the vehicle), the customer is obliged to pay before/when collecting the vehicle. Complaints from the customer regarding the vehicle or its accessories must be reported to the car service immediately after handing over the vehicle. The vehicle can be picked up automatically – thanks to the contactless vehicle pick-up system – after completing the instructions, the customer receives a code from the box with the key or it is possible to request a personal collection of the vehicle through the presence of k. garage employee.

3. Return of the vehicle

The vehicle and its accessories must be returned to the contractually agreed return point at the contractually agreed time with a full tank and in a clean condition. In case of delay, the customer is liable for all incurred damages and, in addition to the general rules of liability, also for subsequent damages. If the customer does not return the vehicle with a full tank, he will have to bear the cost of fuel and refueling service. If the vehicle is returned uncleaned, the necessary work will be carried out at the customer’s expense. All faults and damages must be reported to the service center when returning the vehicle. The vehicle can be returned to the vehicle collection point (identical parking spot) according to the instructions and the key can be left in the key box or handed over to the garage employee in person.

4. Extension of the contract period

Extension of the contract period is possible only with the written consent of the garage before the end of the current contract period. The garage may refuse an extension without giving reasons. If an extension of the contract period is agreed, all terms of the original contract continue to apply, unless otherwise agreed in writing.

5. Premature return of the rented property

Early return under the rental agreement does not entitle you to any discounts or refunds.

6. Late returns

If the item is returned more than 3 hours late, a one-time penalty of CHF 100 plus a surcharge of CHF 30 per hour or part thereof will be charged.

7. Conditions of cancellation/modification of reservation

The rental reservation itself can be canceled free of charge up to 72 hours before the rental date and time. Confirmation of change must be approved. If the cancellation occurs less than 72 hours before the car rental, you will be charged a one-time fee of CHF 50. Cancellation must be confirmed.

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Changing the reservation is possible at any time without charge. It is necessary to request a change of reservation in writing – by email or by phone. Changes must be confirmed by garage employees. We try to accommodate our customers as much as possible, but we cannot guarantee that every change will be accepted because other customers have already booked before receiving the change request.

8. Repairs

Defects that the customer does not have to remove themselves, the customer must immediately report to the car repair shop and follow their instructions regarding the removal of the defect. For expenses related to breakdowns, the garage must first approve the expenses. Expenses incurred as part of the cost credit will be reimbursed to the customer when the vehicle is returned upon presentation of the relevant receipts.

9. Behavior in case of accidents and special events

In the event of accidents, theft (burglary, theft/misappropriation, etc.), loss, fire, wild animals or other damages, the customer is obliged to immediately notify the police and have a police report written. This also applies to self-inflicted accidents without the involvement of third parties. Conflicting claims may not be recognized. In any case, always inform the garage immediately. The customer must immediately prepare a detailed written report, including a sketch, of all the mentioned events, even in the case of minor damages. In the event of an accident, the report must include the names and addresses of the persons involved and any witnesses, as well as the official license plates of the vehicles involved.

hold. In case of theft, the remaining vehicle keys, a theft report and a police report must be handed over to the garage within 24 hours.

10. Prohibited Use / Entry Restrictions / Exit Restrictions

The customer is prohibited from using the vehicle:

a. For participation in motorsport events, vehicle tests and driving training.

b. For the transport of goods or people for a fee.

c. Tow, tow or otherwise move another vehicle unless the rental vehicle is designated.

d. In an overloaded state, i.e. with the number of people or cargo that exceeds the values ​​stated in the vehicle’s technical license.

e. For transporting flammable, explosive, toxic or otherwise dangerous substances.
f. commit customs offenses and other crimes, even if they are punishable only under the law of the place of the crime

are endangered.

11. Responsibility of the customer
a. The customer is responsible for all damages caused to the garage by illegal actions, breach of contract or negligent conduct

of the customer or his assistants arise regardless of whether he is to blame.

b. Furthermore, the customer is responsible for all defects or damage to the vehicle for which he is responsible. These include mainly, but not exclusively, damage caused by: refueling with the wrong fuel, failure to observe the maximum heights of entrances to garages, underpasses, etc.; Improper use of snow chains, ski racks, careless loading of ski racks, careless handling of the vehicle interior (especially cigarette holes, cracks and stains on upholstery and carpets), off-road driving and general careless handling (especially damage to the underside of the vehicle, e.g. steering and gearbox -, suspension, damage to the suspension as well as damage to parts of the axle, threshold, oil pan, pipe, exhaust system, protective plates and covers), improper handling of the vehicle (mechanical damage to the clutch, gearbox, suspension, etc., to which the garage warranty does not apply), improper handling of convertibles (especially not closing the roof in rain, wind, etc.).

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c. The scope of liability includes the cost of repair or, in the case of a total loss, the value of the vehicle, as well as other damages such as towing costs, expert costs, diminution in rental value, lost rental income, legal fees, administration fees.

d. If fines or sanctions arise in connection with the use of the vehicle for which the garage is responsible, the customer must return the corresponding amount plus fees for the administration of the garage. Fines and penalties incurred due to the fault of the garage are excluded. In the event of a violation of the road traffic law at home or abroad, the customer authorizes Garage to disclose the contractual data to all official authorities (police, legal offices, traffic authorities, etc.) in Switzerland and abroad.

e. If coverage is agreed according to the principles of fully comprehensive insurance, the extent of the customer’s liability is reduced to the co-payment agreed in the contract. This exemption from liability does not apply to damages listed in § 11b, unless in a specific case it is a case of covering damage to the garage. The exclusion of liability also does not apply to damage caused by use by an unauthorized driver or for a prohibited purpose, if the customer flees from an accident and, according to the SVG, if the damage is caused intentionally or due to gross negligence, in particular due to fatigue. , inability to drive due to alcohol or drugs or damage to cargo.

f. Any release of the customer from liability by the service is only valid if it is made in writing. 12. Liability of the garage

The garage is not liable to the customer or third parties for accidental damage that occurs during the duration of the contract. The car service is also not responsible for damage that may occur to the customer as a result of any malfunction that develops on the vehicle that prevents further driving, causes loss of time or other subsequent damage.

13. GPS

The vehicle and keys can be located using the GPS system.

14. Amendments to the contract

Amendments and changes to this contract must be valid only in writing.

15. Ticket validity

By signing this contract, the borrower confirms the authenticity and validity of his driver’s license.

16. Additional Provisions

In addition to these provisions, the Swiss Code of Obligations applies.

17. Jurisdiction

Without any mandatory law to repeat.

 

legal regulations, the contracting parties shall agree on the jurisdiction of the general courts in their seat. Residence garage. The garage is free to use the regular courts in the mansion or instead of them. call the customer’s place of residence.

The General Terms and Conditions (GTC) are valid from July 15, 2024, when they were last updated.